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Guangzhou Shiyuan Electronic Technology Company Limited (hereinafter referred to as "CVTE" or "we") is committed to protecting your personal information while providing you with high-quality products and services. When you fill out and submit materials containing your personal information through this inquiry page, we strictly adhere to personal information protection rules to ensure the security of your data.

To ensure you understand what information we collect and how we use it, please read this Privacy Statement (hereinafter referred to as "this Statement").

This Statement applies only to the personal information you provide to us through the form on this webpage.

The primary purpose of collecting your personal information is to answer your inquiries, provide product and service information, designate service staff in the relevant region to respond to your questions, and enhance your user experience. To achieve these purposes, we collect and use only the information necessary to provide you with inquiry services, including: name (or salutation), contact information (telephone number or email address), province and city, and type of inquiry and specific details of your request. The above information is required for us to provide inquiry services. You must voluntarily fill in and submit this information; otherwise, we may be unable to respond to your inquiry.

You may also choose to provide your company name so that we can better match your request with the appropriate service personnel. Failure to provide this information will not affect your ability to use the inquiry service.

We process your personal data in strict compliance with applicable data protection laws. We will only use your personal information where there is a lawful basis under applicable data protection laws (the "Legal Basis"). The main Legal Bases we rely on are as follows:

1.Consent

In certain cases, we will process your data only after obtaining your explicit, specific, and voluntary consent. For example:

Analyzing your service inquiry needs and confirming the relevant issues and solutions;

Contacting you proactively to provide more detailed information about our products and services;

Other reasonable uses necessary to provide inquiry services in accordance with your request.

You have the right to withdraw your consent at any time, and such withdrawal will not affect the lawfulness of any processing conducted prior to your withdrawal.

2.Legitimate Interests

We may process your data where it is necessary for our legitimate business interests, provided that your rights and interests do not take precedence over those interests. For example:

Recording and analyzing customer service and market situations to further improve our products and services;

Other purposes for which we may reasonably and lawfully use your information under applicable laws and regulations.

Please note that, as our products and services are provided by different affiliated companies, after analyzing your inquiry, we may share your inquiry information with the relevant product or service provider so they can respond to your request. Their processing of your personal information will be strictly limited to the scope described in this Statement.

If you wish to access, amend, or correct your personal information, or if you have any questions or other requests regarding personal information protection, you may contact us at: Email: pip.shiyuan@cvte.com. In general, we will reply within fifteen (15) business days after receiving your contact information and verifying your identity. For more information on personal information protection, please refer to the Privacy Policy.